Frequently Asked Questions
Find answers to common questions about your Faithfull order
How do I know which size to choose?
We provide a detailed size guide on each product page. Our pieces generally fit true to size, but please refer to the specific garment measurements for the best fit.
Where are your garments produced?
Each Faithfull the Brand piece is thoughtfully designed and hand-made in Bali, Indonesia, using local artisans and traditional techniques.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed immediately. We are unable to make changes or cancellations, but you may return the items once received.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination.
How should I care for my Faithfull garments?
To maintain the longevity of our hand-dyed fabrics, we recommend a cold hand wash and drying in the shade. Avoid tumble drying or bleaching.
Are your fabrics sustainable?
We are committed to using responsibly sourced fabrics, including FSC-certified rayons and linens, to minimize our environmental footprint.